Booking Online

Cancellation policy and fees

Covid-19 cancellation

Book without worries, in case of cancellation for the following proven limitations or illness linked to Covid-19, we will fully refund the deposit up to 30 days before arrival:

No Covid cancellation – Winter Season

Your reservation is only valid after the receipt of a confirmatory prepayment. The amount is payable via bank transfer or by submitting the number and expiration date of a credit card, which will subsequently be charged with the amount of the down payment. With the payment of the deposit you accept our cancellation conditions.

Our bank details: Bank Credito Valtellinese Livigno account number 5853

Please write your booking name and the period of your holiday in the bank transfer details.

The Easy Booking Service protects you:

In order to avoid fees related to a cancellation of your entire stay, we offer you the possibility to book our beneficial Easy Booking Service

at a price of € 10.00 per day and room.

In any of the above mentioned cases, the guest will have to provide relevant documentation to confirm the reason for their cancellation (medical certificate/certificate by police forces etc.) This service exclusively covers the cancellation of the entire stay and cannot be used in case of late arrival or early departure.